ABOUT US

The clear communication people

HOSPITAL COMMUNICATION BOOK

PRE HOSPITAL COMMUNICATION GUIDE

CONTACT US

Picture books to aid communication between health professionals and service users

The hospital Communication Book
The Pre Hospital Communication Guide

Our books can be a useful communication tool for people:

  • for whom English is not their first language
  • who are Deaf or hearing impaired
  • with learning disabilities and/or autism
  • whose illness or injury affects their communication.

The Hospital Communication Book – v3

Designed for use on hospital wards to aid communication between patients and health staff. This A4 size book
contains over 300 original illustrations. Uses include:

 

  • Checking understanding, consent and promoting choice
  • Enabling patients to communicate their needs, wants, signs and symptoms
  • Explaining procedures
  • Features 

    Strong and durable

    The book is made from very durable material, which is waterproof and will not tear in use

    Easy to understand graphics

    Each illustration is designed to offer instant recognition

    Rounded corners

    For added safety and easy handling

    Spiral bound for easy page turn

    The booklet is spiral bound so users can easily work through the book

    Colour coded sections for quick reference

  • Contents 

    Subject areas include My Basic Needs, Food and Drink, How I am Feeling, Maternity, Tests and Treatment, Discharge and Communication Tips & Tools.

    Tools include:

     

    • Pain scale

    • Nil by mouth images

    • Male and female body images

    • Stool chart

    • British Sign Language alphabet

    • Yes/No images

  • Specification    

    • Size:  215 x 297mm (A4 paper)
    • Weight  337gms
    • Paper  Waterproof / wipe clean / non-tear paper
    • Pages  60 pages – 30 sheets
    • Finishing: Grey plastic spiral bind and rounded corners for safe handling
  • Pricing 

    1-49 Copies

     

    £20.00each

     

    Online purchases of 1 to 49 copies can only be sent to a UK address. Delivery is free.

     

    We offer discounts for orders of 50+ copies.

    • Orders of 50 to 199 copies = £17.50 a copy
    • Orders of 200+ = £15 a copy

     

    To find out more about bulk orders and ordering from outside the UK please go to our contact us page.

Take a look at the Hospital Communication Book

TAKE A LOOK

GET IN TOUCH

BUY ONLINE

DOWNLOAD

Download sections of the Hospital Communication Book, free for personal use

The Pre Hospital Communication Guide

Developed in partnership with the London Ambulance Service. Designed for use by Paramedics and Accident & Emergency Departments to support communication between patients and health staff. This guide contains over 200 original illustrations and is sized to fit in a paramedic’s thigh pocket. Uses include:

 

  • Checking understanding, consent and promoting choice
  • Enabling gathering of personal details, medical history and social history
  • Enabling patient to communicate about what has happened, symptoms and injuries
  • Explaining procedures

TAKE A LOOK

GET IN TOUCH

BUY ONLINE

  • Features 

    Handy pocket sized tool
    Designed to fit comfortably in a paramedics pocket, making it the ideal tool for in-the-field use.

     

    Strong and durable

    The book is made from very durable material, which is waterproof and will not tear in use

    Easy to understand graphics

    Each illustration is designed to offer instant recognition

    Rounded corners

    For added safety and easy handling

    Spiral bound for easy page turn

    The booklet is spiral bound so users can easily work through the book

    Colour coded sections for quick reference

  • Contents 

    Subject areas include About you, About the incident, Signs and Symptoms, Your history, Maternity, Tests & Treatment, Transportation, and Communication Tips & Tools. Tools include:

     

    • Flags to help identify languages
    • Pain scale
    • Male and female body images
    • British Sign Language alphabet
    • Fold out Yes/No images
  • Specification

    • ​​125 x 140mm (A4 paper)
    • 110 gms
    • ​​Waterproof / wipe clean / non-tear paper
    • 68 pages – 34 sheets with fold out yes/no page
    • ​Yellow plastic spiral bind and rounded corners for safe handling
  • Pricing 

    1-49 Copies

     

    £15.00each

     

    Online purchases of 1 to 49 copies can only be sent to a UK address. Delivery is free.

     

    We offer discounts for orders of 50+ copies.

    • Discounts are calculated based on the size of
      order and are significant for very large orders.

     

    To find out more about bulk orders and ordering from outside the UK please go to our contact us page.

 

About us

Based in Surrey, we have worked closely with health professionals to develop our communication books. We employ a team of people with learning disabilities to help develop our designs. We also liaise closely with many voluntary organisations supporting people with a wide range of communication needs. The original Hospital Communication book was launched in 2005 and in 2013 version
3 was launched.

Over 20,000 of our communication books have been used by paramedics and hospital staff across the UK, and as far away as Australia.

You may also be interested in visiting www.surreyhealthaction.org

On this website, which we developed and maintain, you will find a range of other useful tools for making health information more accessible including:

• Easy Read Appointment letters

• A Care Passport (Hospital Passport)

• Health Action Planning Toolkit

The Clear Communication People Ltd have been helping to make information and communication more accessible since 2001.

Contact us

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Registered Address: 46 Woodplace Lane, Coulsdon, Surrey. CR5 1NF   |   Company No: 4071616

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